2017 - Competency CC-B

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Competency B: The practice provides important information in referrals to specialists and tracks referrals until the report is received

CC 04 (Core): The practice systematically manages referrals by

A. Giving the consultant or specialist the clinical question, the required timing and the type of referral

B. Giving the consultant or specialist pertinent demographic and clinical data, including test results and the current care plan

C. Tracking referrals until the consultant or specialist’s report is available, flagging and following up on overdue reports

CC 05 (2 Credits): Uses clinical protocols to determine when a referral to a specialist is necessary

CC 06 (1 Credit): Identifies the specialists/specialty types frequently used by the practice

CC 07 (2 Credits): Considers available performance information on consultants/specialists when making referrals

CC 08 (1 Credit): Works with nonbehavioral healthcare specialists to whom the practice frequently refers to set expectations for information sharing and patient care

CC 09 (2 Credits): Works with behavioral healthcare providers to whom the practice frequently refers to set expectations for information sharing and patient care

CC 10 (2 Credits): Integrates behavioral healthcare providers into the care delivery system of the practice site

CC 11 (1 Credit): Monitors the timeliness and quality of the referral response

CC 12 (1 Credit): Documents co-management arrangements in the patient’s medical record

CC 13 (2 Credits): Engages with patients regarding cost implications of treatment options