The practice provides continuity of care for patients/families by:
1.D.1 Expecting patients/families to select a personal clinician
For this, you should highlight the section of their patient policy that describes the expectation and reason for choosing a personal clinician at the practice.
|A patient's primary care provider is documented in the patient editor in Partner. Look for the yellow highlights in the left margin||PCP Process||TPC||03/25/13|
1.D.2 Documenting the patient’s/family’s choice of clinician
You should show where you track a primary care provider in Partner and how this PCP appears on the scheduling screen as a reminder to schedulers when booking appointments. Here are a couple screenshots that show these features:
|An example of a documented process for tracking PCP.||PCP Process||TPC||03/25/13|
|A description of how a PCP is tracked in PCC||Tracking a PCP in PCC||PCC||07/03/14|
1.D.3 Monitoring the percentage of patient visits with selected clinician or team.
You need to produce a report showing the percentage of patient visits within a specified time period (at least five days) that are performed by the patient's PCP on record. This would need to reported for each provider. In the end, you'll need to produce a summary report showing:
- % of total visits where a PCP was assigned to the patient
- % of total visits where the provider who saw the patient was the PCP
|Using PCC's recaller functionality to monitor the percentage of visits with a selected clinician||Reporting % of visits with selected clinician||PCC||07/03/14|
|Another example report (last page)||PCP Process||TPC||03/25/13|