PCMH1C

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The practice provides the following information and services to patients and families through a secure electronic system. In order to get the full 2 points for this one, they need to meet at least 5 of the following factors:

Description	Example/Screenshot/Documentation	Source	Date Added
For the first three measures below, practices using PCC EHR can get this data from the Meaningful Use reports.	PCC EHR Meaningful Use Reports	learn.pcc.com	03/20/13

More than 50 percent of patients who request an electronic copy of their health information (e.g., problem list, diagnoses, diagnostic test results, medication lists, allergies) receive it within three business days

This is a Meaningful Use measure and reportable from the EHR. PCC EHR can generate a PDF with this information which can be mailed or saved to CD/memory stick per ARRA requirements. Partner users can generate a problem list, diagnosis history, and allergy list and then use eRX to create a medication list. We don't currently have a way to share this information electronically via a patient portal, although it can be emailed from the EHR.

At least 10 percent of patients have electronic access to their current health information (including lab results, problem list, medication lists and allergies) within four business days of when the information is available to the practice

Until we add the ability to share health information via the PCC Patient Portal and can count how many patients have access to their information, PCC clients won't be able to meet this one.

Clinical summaries are provided to patients for more than 50 percent of office visits within three business days

This is a Meaningful Use measure and reportable from the EHR. PCC EHR can print such a copy of health information. The practice could print this for a patient after the visit has been documented.

Two-way communication between patients/families and the practice

Any PCC practice with a WWW site can technically do this now with a form that allows the patient to email the practice. A patient portal is the optimal communication method.

Request for appointments or prescription refills

Any PCC practice with a WWW site can technically do this now with a form that allows the patient to email the practice. A patient portal is the optimal communication method.

Request for referrals or test results

PCC clients with a WWW site can handle REQUESTS for the information as is required for this particular factor. Until we add the ability to share referrals and test results via the Portal, PCC clients won't be able to send the data back.