PCMH1G
The practice provides a range of patient care services by:
Defining roles for clinical and nonclinical team members
Appropriate job descriptions for all clinical and non-clinical staff, including roles, should be documented.
Holding regular team meetings and communication processes (critical factor)
This is a critical factor, meaning in order to get any of the four points included in this element, they need to fulfill this factor. The practice should provide a description of its communication processes and samples of meeting summaries, agendas, or memos to staff.