PCMH1G
The practice provides a range of patient care services by:
1.G.1 Defining roles for clinical and nonclinical team members
Appropriate job descriptions for all clinical and non-clinical staff, including roles, should be documented.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
1.G.2 Holding regular team meetings and communication processes (critical factor)
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Focus on the administrative schedule at the end of this document | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
| Practical examples with screen shots | Practical Examples | TPC | 03/25/13 |
Using standing orders for services
Standing orders should be documented and examples provided.
1.G.3 Training and assigning care teams to coordinate care for individual patients
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
1.G.4 Training and assigning care teams to support patients and families in self-management, self-efficacy and behavior change
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
| Practical Examples | Practical Examples | TPC | 03/25/13 |
1.G.5 Training and assigning care teams for patient population management
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
1.G.6 Training and designating care team members in communication skills
For all of the training factors above, the practice should document and provide a description of the training process, schedule, and training materials used.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |
1.G.7 Involving care team staff in the practice’s performance evaluation and quality improvement activities
The practice should provide a description of staff roles in the practice evaluation and improvement process, or minutes from team meetings showing staff involvement and describing staff roles.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Corporate diagram, job descriptions, and weekly administrative schedule | Care Team Structure, Job Descriptions, etc. | TPC | 03/25/13 |