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The practice has, and demonstrates use of, materials to support patients and families/caregivers in self-management and shared decision making. The practice:
4.E.1 Uses an EHR to identify patient-specific education resources and provide them to more than 10 percent of patients.
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4.E.2 Provides educational materials and resources to patients.
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4.E.3 Provides self-management tools to record self-care results.
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4.E.4 Adopts shared decision making aids.
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4.E.5 Offers or refers patients to structured health education programs, such as group classes and peer support.
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4.E.6 Maintains a current resource list on five topics or key community service areas of importance to the patient population including services offered outside the practice and its affiliates.
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