2014 - PCMH6C: Difference between revisions
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At least annually, the practice obtains feedback from patients/families on their experiences with the practice and their care. | At least annually, the practice obtains feedback from patients/families on their experiences with the practice and their care. | ||
=6.C.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories | =6.C.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories= | ||
*Access | |||
*Communication | |||
*Coordination | |||
*Whole person care/self-management support | |||
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Revision as of 02:50, 9 July 2014
At least annually, the practice obtains feedback from patients/families on their experiences with the practice and their care.
6.C.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories
- Access
- Communication
- Coordination
- Whole person care/self-management support
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.C.2 The practice uses the Patient-Centered Medical Home version of the CAHPS Clinician & Group survey tool
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.C.3 The practice obtains feedback on experiences of vulnerable patient groups
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.C.4 The practice obtains feedback from patients/families through qualitative means.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |