2017 - Competency QI-A
Competency A: The practice measures to understand current performance and to identify opportunities for improvement
QI 01 (Core): Monitors at least five clinical quality measures across the four categories (must monitor at least one measure of each type):
A. Immunization measures.
B. Other preventive care measures.
C. Chronic or acute care clinical measures.
D. Behavioral health measures.
QI 02 (Core): Monitors at least two measures of resource stewardship (must monitor at least 1 measure of each type):
B. Measures affecting health care costs.
QI 03 (Core): Assesses performance on availability of major appointment types to meet patient needs and preferences for access.
QI 04 (Core): Monitors patient experience through:=
A. Quantitative data. Conducts a survey (using any instrument) to evaluate patient/family/caregiver experiences across at least three dimensions such as:
- Access
- Communication.
- Coordination.
- Whole-person care, self-management support and comprehensiveness.