PCMH6B: Difference between revisions
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(Created page with "[http://pcmh.pcc.com Back to PCMH Resources Page] The practice obtains feedback from patients/families on experiences with the practice and their care. =6.B.1 The practice c...") |
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[http://pcmh.pcc.com Back to PCMH Resources Page] | [http://pcmh.pcc.com Back to PCMH Resources Page] | ||
[http://pcmh.pcc.com/index.php/PCMH6A << Move to previous PCMH element - 6A] | |||
[http://pcmh.pcc.com/index.php/PCMH6C >> Move to next PCMH element - 6C] | |||
The practice obtains feedback from patients/families on experiences with the practice and their care. | The practice obtains feedback from patients/families on experiences with the practice and their care. | ||
=6.B.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories | =6.B.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories= | ||
*Access | *Access | ||
*Communication | *Communication | ||
*Coordination | *Coordination | ||
*Whole person care/self-management support | *Whole person care/self-management support | ||
{| border = "1" | |||
! style="background:#8facd9; width:40%;" |'''Description''' | |||
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation''' | |||
! style="background:#8facd9; width:20%;" |'''Source''' | |||
! style="background:#8facd9; width:20%;" |'''Date Added''' | |||
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|Survey Policies, Samples, and Results ||[[media:PCMH_6_B_1_3_4.pdf|Policies, Samples, and Results ]]||TPC|| 03/25/13 | |||
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=6.B.2 The practice uses the Patient-Centered Medical Home version of the CAHPS Clinician & Group survey tool= | =6.B.2 The practice uses the Patient-Centered Medical Home version of the CAHPS Clinician & Group survey tool= | ||
{| border = "1" | |||
! style="background:#8facd9; width:40%;" |'''Description''' | |||
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation''' | |||
! style="background:#8facd9; width:20%;" |'''Source''' | |||
! style="background:#8facd9; width:20%;" |'''Date Added''' | |||
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|Survey Policies, Samples, and Results ||[[media:PCMH_6_B_1_3_4.pdf|Policies, Samples, and Results ]]||TPC|| 03/25/13 | |||
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=6.B.3 The practice obtains feedback on experiences of vulnerable patient groups= | =6.B.3 The practice obtains feedback on experiences of vulnerable patient groups= | ||
{| border = "1" | |||
! style="background:#8facd9; width:40%;" |'''Description''' | |||
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation''' | |||
! style="background:#8facd9; width:20%;" |'''Source''' | |||
! style="background:#8facd9; width:20%;" |'''Date Added''' | |||
|- | |||
|Survey Policies, Samples, and Results ||[[media:PCMH_6_B_1_3_4.pdf|Policies, Samples, and Results ]]||TPC|| 03/25/13 | |||
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=6.B.4 The practice obtains feedback from patients/families through qualitative means.= | =6.B.4 The practice obtains feedback from patients/families through qualitative means.= | ||
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! style="background:#8facd9; width:20%;" |'''Date Added''' | ! style="background:#8facd9; width:20%;" |'''Date Added''' | ||
|-} | |- | ||
|Survey Policies, Samples, and Results ||[[media:PCMH_6_B_1_3_4.pdf|Policies, Samples, and Results ]]||TPC|| 03/25/13 | |||
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Latest revision as of 02:50, 9 July 2014
<< Move to previous PCMH element - 6A
>> Move to next PCMH element - 6C
The practice obtains feedback from patients/families on experiences with the practice and their care.
6.B.1 The practice conducts a survey (using any instrument) to evaluate patient/family experiences on at least three of the following categories
- Access
- Communication
- Coordination
- Whole person care/self-management support
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.B.2 The practice uses the Patient-Centered Medical Home version of the CAHPS Clinician & Group survey tool
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.B.3 The practice obtains feedback on experiences of vulnerable patient groups
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |
6.B.4 The practice obtains feedback from patients/families through qualitative means.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Survey Policies, Samples, and Results | Policies, Samples, and Results | TPC | 03/25/13 |