2014 - PCMH1B - Revision history

Tim: /* 1.B.4 Documenting clinical advice in patient records. */

2015-11-30T20:50:36Z

1.B.4 Documenting clinical advice in patient records.

← Older revision		Revision as of 20:50, 30 November 2015
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	=1.B.4 Documenting clinical advice in patient records. =		=1.B.4 Documenting clinical advice in patient records. =

	For Partner clients, the [http://learn.pcc.com/~~Default_CSH.htm#pen~~ pen] program is used to electronically track phone messages. In PCC EHR, [http://learn.pcc.com/~~Content~~/~~PCCEHR~~/~~PhoneNotes~~/~~ehrPhoneNotesIntro.htm~~ phone notes] are also documented and can be printed. Describe your process for storing clinical advice and show three examples of clinical advice being documented in the medical record.		For Partner clients, the [http://learn.pcc.com/help/triage-phone-calls-in-partner pen] program is used to electronically track phone messages. In PCC EHR, [http://learn.pcc.com/task/clinical/triage-a-phone-call/ phone notes] are also documented and can be printed. Describe your process for storing clinical advice and show three examples of clinical advice being documented in the medical record.

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Tim: /* 1.B.1 Providing continuity of medical record information for care and advice when office is closed. */

2015-11-30T20:48:48Z

1.B.1 Providing continuity of medical record information for care and advice when office is closed.

← Older revision		Revision as of 20:48, 30 November 2015
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	=1.B.1 Providing continuity of medical record information for care and advice when office is closed. =		=1.B.1 Providing continuity of medical record information for care and advice when office is closed. =

	You can access medical records remotely using the EHR and/or ~~Pocket Partner from your smart phone or home computer. Screenshots of Pocket Partner can be found on~~ [http://learn.pcc.com/~~Default_Left.htm#CSHID=PocketPartner%2FTaskDetails%2FPP_PatientDetails.htm\|StartTopic=Content%2FPocketPartner%2FTaskDetails%2FPP_PatientDetails.htm\|SkinName=pccfinal learn.~~pcc~~.com~~].		You can access medical records remotely using the EHR and/or [http://learn.pcc.com/program/pocket-pcc/pocket-pcc-is-here/ pocketPCC] from your smart phone or home computer.

	{\| border = "1"		{\| border = "1"
	! style="background:#8facd9; width:40%;" \|'''Description'''		! style="background:#8facd9; width:40%;" \|'''Description'''

Tim: /* 1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR) */

2015-11-30T20:45:25Z

1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR)

← Older revision		Revision as of 20:45, 30 November 2015
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	=1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR) =		=1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR) =

	Document your process for providing timely advice to patients over the phone. PCC EHR clients should record phone calls as phone encounters. For calls that need a callback, a phone task should be created with an appropriate task type.		Document your process for providing timely advice to patients over the phone. PCC EHR clients should record phone calls as phone encounters. For calls that need a callback, a phone task should be created with an appropriate task type and this task should be completed once the phone call has been initially responded to. As documentation for this factor, users can generate a report of phone calls and response times using the "Phone Encounter Performance Report" in the EHR. This report can be used as a call log showing each phone call including response time to complete the first associated task.
	As documentation for this factor, ~~produce a call log for at least five days showing the time the call was taken and the time the call was responded to. Partner clients using [http://learn.pcc.com/Default_CSH.htm#pen pen]~~ can generate a report of phone ~~notes created in a time period including the time the call was taken~~ and ~~the time a followup note was added.~~

	~~As of PCC EHR version 6.14, users will be able to document the time a phone task was responded to within~~ the "~~Task Completion~~" ~~functionality. With~~ EHR ~~version 6~~.~~15, users will~~ be ~~able to generate~~ a ~~report of~~ phone ~~calls~~ to ~~monitor and report~~ the ~~response time for phone tasks~~.

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Tim: /* 1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR) */

2015-05-27T20:46:37Z

1.B.2 Providing timely clinical advice by telephone. (CRITICAL FACTOR)

← Older revision		Revision as of 20:46, 27 May 2015
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC Documentation showing how to provide timely clinical advice during office hours\|\|[[media:2014_-_1B.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14		\|PCC Documentation showing how to provide timely clinical advice during and after office hours\|\|[[media:2014_-_1B.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}

Tim at 20:33, 27 May 2015

2015-05-27T20:33:27Z

← Older revision		Revision as of 20:33, 27 May 2015
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14		\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:2014-1B.1.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14
	\|-		\|-
	\|}		\|}

Tim at 00:31, 15 July 2014

2014-07-15T00:31:59Z

← Older revision		Revision as of 00:31, 15 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC Documentation showing how to provide timely clinical advice by secure electronic messages during office hours\|\|[[media:2014-1A.3.pdf\|Providing timely clinical advice via secure messages]]\|\|PCC\|\| 7/3/14		\|PCC Documentation showing how to provide timely clinical advice by secure electronic messages during office hours\|\|[[media:2014-1B.3.pdf\|Providing timely clinical advice via secure messages]]\|\|PCC\|\| 7/3/14
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	\|}		\|}
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC documentation showing how to document clinical advice\|\|[[media:2014-1A.4.pdf\|How to document clinical advice]]\|\|PCC\|\| 7/3/14		\|PCC documentation showing how to document clinical advice\|\|[[media:2014-1B.4.pdf\|How to document clinical advice]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}

Tim at 00:31, 15 July 2014

2014-07-15T00:31:30Z

← Older revision		Revision as of 00:31, 15 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC Documentation showing how to provide timely clinical advice by secure electronic messages during office hours\|\|[[media:1A.3.pdf\|Providing timely clinical advice via secure messages]]\|\|PCC\|\| 7/3/14		\|PCC Documentation showing how to provide timely clinical advice by secure electronic messages during office hours\|\|[[media:2014-1A.3.pdf\|Providing timely clinical advice via secure messages]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC documentation showing how to document clinical advice\|\|[[media:1A.4.pdf\|How to document clinical advice]]\|\|PCC\|\| 7/3/14		\|PCC documentation showing how to document clinical advice\|\|[[media:2014-1A.4.pdf\|How to document clinical advice]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}

Tim at 00:31, 15 July 2014

2014-07-15T00:31:01Z

← Older revision		Revision as of 00:31, 15 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:~~2014_-_1B~~.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14		\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14
	\|-		\|-
	\|}		\|}
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC Documentation showing how to provide timely clinical advice during office hours\|\|[[media:2014_-~~_1A~~.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14		\|PCC Documentation showing how to provide timely clinical advice during office hours\|\|[[media:2014_-_1B.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}

Tim at 00:29, 15 July 2014

2014-07-15T00:29:58Z

← Older revision		Revision as of 00:29, 15 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14		\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:2014_-_1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14
	\|-		\|-
	\|}		\|}
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|PCC Documentation showing how to provide timely clinical advice during office hours\|\|[[media:1A.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14		\|PCC Documentation showing how to provide timely clinical advice during office hours\|\|[[media:2014_-_1A.2.pdf\|Providing timely clinical advice]]\|\|PCC\|\| 7/3/14
	\|-		\|-
	\|}		\|}

Tim at 01:13, 8 July 2014

2014-07-08T01:13:53Z

← Older revision		Revision as of 01:13, 8 July 2014
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	\|}		\|}

	=1.B.3 Providing timely clinical advice using a secure, interactive electronic system.		=1.B.3 Providing timely clinical advice using a secure, interactive electronic system. =
	{\| border = "1"		{\| border = "1"
	! style="background:#8facd9; width:40%;" \|'''Description'''		! style="background:#8facd9; width:40%;" \|'''Description'''