PCMH1B - Revision history

Tim: /* 1.B.5 Documenting after-hours clinical advice in patient records */

2014-07-03T14:07:56Z

1.B.5 Documenting after-hours clinical advice in patient records

← Older revision		Revision as of 14:07, 3 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Source'''		! style="background:#8facd9; width:20%;" \|'''Source'''
	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
			\|-
			\|Document describing how to document after-hours clinical advice\|\|[[Media:1B.5.pdf\|Documenting after-hours clinical advice]]\|\|PCC \|\|07/03/14
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13

Tim: /* 1.B.2 Providing continuity of medical record information for care and advice when office is not open */

2014-07-03T14:06:35Z

1.B.2 Providing continuity of medical record information for care and advice when office is not open

← Older revision		Revision as of 14:06, 3 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Source'''		! style="background:#8facd9; width:20%;" \|'''Source'''
	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
			\|-
			\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-
	~~\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14~~
	\|-		\|-
	\|}		\|}

Tim: /* 1.B.3 Providing timely clinical advice by telephone when the office is not open (critical factor) */

2014-07-03T14:06:18Z

1.B.3 Providing timely clinical advice by telephone when the office is not open (critical factor)

← Older revision		Revision as of 14:06, 3 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Source'''		! style="background:#8facd9; width:20%;" \|'''Source'''
	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
			\|-
			\|Documentation for PCC's Phone Encounter Performance Report showing calls documented after-hours\|\|[[Media:1B.3.pdf\|Phone Encounter Performance Report]]\|\|PCC\|\|07/03/14
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-
	~~\|Documentation for PCC's Phone Encounter Performance Report showing calls documented after-hours\|\|[[Media:1B.3.pdf\|Phone Encounter Performance Report]]\|\|PCC\|\|07/03/14~~
	\|-		\|-
	\|}		\|}

Tim: /* 1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open */

2014-07-03T14:06:00Z

1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open

← Older revision		Revision as of 14:06, 3 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Source'''		! style="background:#8facd9; width:20%;" \|'''Source'''
	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
			\|-
			\|Document describing secure messages via patient portal\|\|[[Media:1B.3.pdf\|Secure Messaging in PCC's Portal]]\|\|PCC\|\|07/03/14
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13

Tim: /* 1.B.3 Providing timely clinical advice by telephone when the office is not open (critical factor) */

2014-07-03T14:04:28Z

1.B.3 Providing timely clinical advice by telephone when the office is not open (critical factor)

← Older revision		Revision as of 14:04, 3 July 2014
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	\|-		\|-
	\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Documentation for PCC's Phone Encounter Performance Report showing calls documented after-hours\|\|[[Media:1B.3.pdf\|Phone Encounter Performance Report]]\|\|PCC\|\|07/03/14
	\|-		\|-
	\|}		\|}

	=1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open =		=1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open =

Tim: /* 1.B.2 Providing continuity of medical record information for care and advice when office is not open */

2014-07-03T14:02:05Z

1.B.2 Providing continuity of medical record information for care and advice when office is not open

← Older revision		Revision as of 14:02, 3 July 2014
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	\|-		\|-
	\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Document describing how to connect to PCC remotely and Pocket Partner functionality\|\|[[Media:1B.2.pdf\|RDP and Pocket Partner documentation]]\|\|PCC\|\|7/3/14
	\|-		\|-
	\|}		\|}

Tim at 13:59, 3 July 2014

2014-07-03T13:59:30Z

← Older revision		Revision as of 13:59, 3 July 2014
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	! style="background:#8facd9; width:20%;" \|'''Date Added'''		! style="background:#8facd9; width:20%;" \|'''Date Added'''
	\|-		\|-
	\|The srs "Appointment Stat Report - Day of Week/Reason" in the "Scheduling Reports" category can be used. Restrict this to show only appointments for after-hours times when the office is not open (Sat, Sun after 12:00pm for example). Be sure to exclude cancelled/missed appointments.\|\|[[~~File~~:~~AfterhoursAccess1B1~~.~~png\|thumb\|75px~~\|~~Report of~~ after-hours ~~appointments\|link=file:AfterhoursAccess1B1.png~~]]\|\|Partner srs report\|\|03/~~20/13~~		\|The srs "Appointment Stat Report - Day of Week/Reason" in the "Scheduling Reports" category can be used. Restrict this to show only appointments for after-hours times when the office is not open (Sat, Sun after 12:00pm for example). Be sure to exclude cancelled/missed appointments.\|\|[[Media:1B.1.pdf\|Show access to after-hours care]]\|\|Partner srs report\|\|07/03/14
	\|-		\|-
	\|}		\|}

Chip at 15:08, 4 April 2013

2013-04-04T15:08:12Z

← Older revision		Revision as of 15:08, 4 April 2013
Line 47:		Line 47:
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|}		\|}

	=1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open =		=1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open =

Line 59:		Line 60:
	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|}		\|}

	This one might be a tough one to get credit for without a patient portal with secure messaging capabilities. However, some practices may work with an after-hours call service that provides the ability to get clinical advice via a secure web "chat room" or something similar.

	=1.B.5 Documenting after-hours clinical advice in patient records=		=1.B.5 Documenting after-hours clinical advice in patient records=
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	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|}		\|}

Chip: /* 1.B.2 Providing continuity of medical record information for care and advice when office is not open */

2013-04-04T15:06:54Z

1.B.2 Providing continuity of medical record information for care and advice when office is not open

← Older revision		Revision as of 15:06, 4 April 2013
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	\|-		\|-
	\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13		\|Policies and Procedures for After-Hours Service\|\|[[Media:PCMH1_B_1afterhours.pdf\|Sample Policy]]\|\|PCC Client \|\|04/04/13
			\|-
			\|Policies and Procedures for After-Hours Service, II\|\|[[Media:PCMH1.B.3.pdf\|Sample Policy II]]\|\|PCC Client \|\|04/04/13
	\|-		\|-
	\|}		\|}

Chip at 15:04, 4 April 2013

2013-04-04T15:04:01Z

@@ Line 37: / Line 37: @@
 This is a critical factor which means you must do this in order to get any of the 4 points for element 1B. Here, you should describe their after-hours phone service. As of EHR version 6.15, practices will be able to generate a report of phone calls and responses restricting to just times when the office is not open.
 =1.B.4 Providing timely clinical advice using a secure, interactive electronic system when the office is not open =
 This one might be a tough one to get credit for without a patient portal with secure messaging capabilities.  However, some practices may work with an after-hours call service that provides the ability to get clinical advice via a secure web "chat room" or something similar.
@@ Line 45: / Line 65: @@
 As of PCC EHR version 6.15, the practice can generate a log of phone calls with "Call Taken At" during times when the office is not open. Screenshots of the documented clinical advice for these calls (and the timestamp of the call) could then be created.