2014 - PCMH1A: Difference between revisions
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The practice has a written process and defined standards for providing access to appointments, and regularly assesses its performance on: | The practice has a written process and defined standards for providing access to appointments, and regularly assesses its performance on: | ||
Revision as of 01:07, 8 July 2014
Back to 2014 PCMH Resources Page
Move to next PCMH element - 1B
The practice has a written process and defined standards for providing access to appointments, and regularly assesses its performance on:
1.A.1 Providing same-day appointments for routine and urgent care. (CRITICAL FACTOR)
To show that they provide same day appointments, the practice will need to document their process for using sick call blocks to reserve time for sick patients every day. They also need to produce a report from Partner that shows these blocks in the schedule or shows how much total time was reserved for sick appointments and how much was actually used.
Here are some samples that might be useful:
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Specific Scheduling Policies and Procedures | Policy Part 2 | TPC | 03/25/13 |
| PCC Examples for providing availability for same day appointments | PCC Documentation re: same day appointments | PCC | 07/02/14 |
1.A.2 Providing routine and urgent-care appointments outside regular business hours.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|
1.A.3 Providing alternative types of clinical encounters
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|
1.A.4 Availability of appointments
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|
1.A.5 Monitoring no-show rates
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|
1.A.6 Acting on identified opportunities to improve access
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|