PCMH1A
The practice has a written process and defined standards, and demonstrates that it monitors performance against the standards for:
Providing same-day appointments (critical factor)
To show that they provide same day appointments, the practice will need to document their process for using sick call blocks to reserve time for sick patients every day. They also need to produce a report from Partner that shows these blocks in the schedule or shows how much total time was reserved for sick appointments and how much was actually used.
Here are some samples that might be useful:
| Description | Example/Screenshot | Source | Date Added |
|---|---|---|---|
| Sample Schedule view showing reservation of time for same-day appointments | Partner | 03/20/13 | |
| Two sample Partner 'appts' report outputs. One shows total sick blocks and time reserved by day for a five day time span. The other shows total actual sick appointments scheduled for the same five day time span. Also included is the recommended restriction criteria to use for this report | Partner | 03/20/13 |