PCMH1D

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The practice provides continuity of care for patients/families by:

1.D.1 Expecting patients/families to select a personal clinician

For this, you should highlight the section of their patient policy that describes the expectation and reason for choosing a personal clinician at the practice.

Description	Example/Screenshot/Documentation	Source	Date Added
A patient's primary care provider is documented in the patient editor in Partner. Look for the yellow highlights in the left margin	PCP Process	TPC	03/25/13

1.D.2 Documenting the patient’s/family’s choice of clinician

You should show where you track a primary care provider in Partner and how this PCP appears on the scheduling screen as a reminder to schedulers when booking appointments. Here are a couple screenshots that show these features:

Description	Example/Screenshot/Documentation	Source	Date Added
A patient's primary care provider is documented in the patient editor in Partner. Look for the yellow highlights in the left margin	PCP Process	TPC	03/25/13
An initial for the patient's primary care provider on record always shows on the scheduling screen.	Scheduler highlighting PCP	Partner	03/20/13
An example of a documented process for tracking PCP.	Scheduler highlighting PCP	Partner	03/20/13

1.D.3 Monitoring the percentage of patient visits with selected clinician or team.

With this factor, you would need to produce a report showing the percentage of patient visits within a specified time period (at least five days) that are performed by the patient's PCP on record. This would need to reported for each provider. In the end, they'll need to produce a summary report showing:

• % of total visits where a PCP was assigned to the patient
• % of total visits where the provider who saw the patient was their PCP

A Partner srs report can be generated to show all appointments performed within a date range, including provider of appointment and PCP on record. Data would be exported to a spreadsheet and summarized into a pivot table of results. Please contact PCC support for assistance with getting this report.

Description	Example/Screenshot/Documentation	Source	Date Added
Contact PCC to get a customized srs report which can be run to produce a summary of results	Screenshot of spreadsheet pivot table showing % visits with each PCP	Partner srs report	03/20/13