PCMH1D
The practice provides continuity of care for patients/families by:
Expecting patients/families to select a personal clinician
For this, you should highlight the section of their patient policy that describes the expectation and reason for choosing a personal clinician at the practice.
Documenting the patient’s/family’s choice of clinician
You should show where you track a primary care provider in Partner and how this PCP appears on the scheduling screen as a reminder to schedulers when booking appointments. Here are a couple screenshots that show these features:
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| A patient's primary care provider is documented in the patient editor in Partner | Partner | 03/20/13 | |
| An initial for the patient's primary care provider on record always shows on the main scheduling screen. | Partner | 03/20/13 |
Monitoring the percentage of patient visits with selected clinician or team.
With this factor, you would need to produce a report showing the percentage of patient visits within a specified time period (at least five days) that are performed by the patient's PCP on record. This would need to reported for each provider. In the end, they'll need to produce a summary report showing:
- % of total visits where a PCP was assigned to the patient
- % of total visits where the provider who saw the patient was their PCP
A Partner srs report can be generated to show all appointments performed within a date range, including provider of appointment and PCP on record. Data would be exported to a spreadsheet and summarized into a pivot table of results. Please contact PCC support for assistance with getting this report.
| Description | Example/Screenshot/Documentation | Source | Date Added |
|---|---|---|---|
| Contact PCC to get a customized srs report which can be run to produce a summary of results | Partner srs report | 03/20/13 |