PCMH1G: Difference between revisions

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[http://pcmh.pcc.com Back to PCMH Resources Page]
[http://pcmh.pcc.com Back to PCMH Resources Page]
[http://pcmh.pcc.com/index.php/PCMH1F << Move to previous PCMH element - 1F]


The practice provides a range of patient care services by:
The practice provides a range of patient care services by:


=Defining roles for clinical and nonclinical team members=
=1.G.1 Defining roles for clinical and nonclinical team members=
Appropriate job descriptions for all clinical and non-clinical staff, including roles, should be documented.
Appropriate job descriptions for all clinical and non-clinical staff, including roles, should be documented.


=Holding regular team meetings and communication processes (critical factor)=
This is a critical factor, meaning in order to get any of the four points included in this element, they need to fulfill this factor. The practice should provide a description of its communication processes and samples of meeting summaries, agendas, or memos to staff.


=Using standing orders for services=
{| border = "1"
=Training and assigning care teams to coordinate care for individual patients=
! style="background:#8facd9; width:40%;" |'''Description'''
=Training and assigning care teams to support patients and families in self-management, self-efficacy and behavior change=
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
=Training and assigning care teams for patient population management=
! style="background:#8facd9; width:20%;" |'''Source'''
=Training and designating care team members in communication skills=
! style="background:#8facd9; width:20%;" |'''Date Added'''
=Involving care team staff in the practice’s performance evaluation and quality improvement activities=
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|}
 
=1.G.2 Holding regular team meetings and communication processes (critical factor)=
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Focus on the administrative schedule at the end of this document
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|Practical examples with screen shots
||[[Media:1.G.2-2.pdf | Practical Examples]]
||TPC
||03/25/13
|-
|}
 
=1.G.3 Using standing orders for services=
 
Standing orders should be documented and examples provided.
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Document describing how PCC EHR uses standing orders
||[[Media:1G.3.pdf | Using standing orders in PCC EHR]]
||PCC
||07/03/14
|-
|}
 
=1.G.4 Training and assigning care teams to coordinate care for individual patients=
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|}
 
=1.G.5 Training and assigning care teams to support patients and families in self-management, self-efficacy and behavior change=
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|Practical Examples
||[[Media:1.G.4-2.pdf | Practical Examples]]
||TPC
||03/25/13
|-
|}
 
=1.G.6 Training and assigning care teams for patient population management=
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|Practical Examples
||[[Media:1.G.5-2.pdf | Practical Examples]]
||TPC
||03/25/13
|-
|}
 
=1.G.7 Training and designating care team members in communication skills=
For all of the training factors above, the practice should document and provide a description of the training process, schedule, and training materials used.
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|Practical Example
||[[Media:1.G.6-7.pdf | Practical Example]]
||TPC
||03/25/13
|-
|}
 
=1.G.8 Involving care team staff in the practice’s performance evaluation and quality improvement activities=
The practice should provide a description of staff roles in the practice evaluation and improvement process, or minutes from team meetings showing staff involvement and describing staff roles.
 
{| border = "1"
! style="background:#8facd9; width:40%;" |'''Description'''
! style="background:#8facd9; width:20%;" |'''Example/Screenshot/Documentation'''
! style="background:#8facd9; width:20%;" |'''Source'''
! style="background:#8facd9; width:20%;" |'''Date Added'''
|-
|Corporate diagram, job descriptions, and weekly administrative schedule
||[[Media:Care_team_training_quality.pdf | Care Team Structure, Job Descriptions, etc.]]
||TPC
||03/25/13
|-
|Practical Example
||[[Media:1.G.6-7.pdf | Practical Example]]
||TPC
||03/25/13
|-
|}

Latest revision as of 16:07, 3 July 2014

Back to PCMH Resources Page

<< Move to previous PCMH element - 1F

The practice provides a range of patient care services by:

1.G.1 Defining roles for clinical and nonclinical team members

Appropriate job descriptions for all clinical and non-clinical staff, including roles, should be documented.


Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13

1.G.2 Holding regular team meetings and communication processes (critical factor)

Description Example/Screenshot/Documentation Source Date Added
Focus on the administrative schedule at the end of this document Care Team Structure, Job Descriptions, etc. TPC 03/25/13
Practical examples with screen shots Practical Examples TPC 03/25/13

1.G.3 Using standing orders for services

Standing orders should be documented and examples provided.

Description Example/Screenshot/Documentation Source Date Added
Document describing how PCC EHR uses standing orders Using standing orders in PCC EHR PCC 07/03/14

1.G.4 Training and assigning care teams to coordinate care for individual patients

Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13

1.G.5 Training and assigning care teams to support patients and families in self-management, self-efficacy and behavior change

Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13
Practical Examples Practical Examples TPC 03/25/13

1.G.6 Training and assigning care teams for patient population management

Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13
Practical Examples Practical Examples TPC 03/25/13

1.G.7 Training and designating care team members in communication skills

For all of the training factors above, the practice should document and provide a description of the training process, schedule, and training materials used.

Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13
Practical Example Practical Example TPC 03/25/13

1.G.8 Involving care team staff in the practice’s performance evaluation and quality improvement activities

The practice should provide a description of staff roles in the practice evaluation and improvement process, or minutes from team meetings showing staff involvement and describing staff roles.

Description Example/Screenshot/Documentation Source Date Added
Corporate diagram, job descriptions, and weekly administrative schedule Care Team Structure, Job Descriptions, etc. TPC 03/25/13
Practical Example Practical Example TPC 03/25/13
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