PCMH1B
The practice has a written process and defined standards and demonstrates that it monitors performance against the standards for:
Providing access to routine and urgent-care appointments outside regular business hours
You must produce a documented process for arranging after-hours access. You should also produce a report from Partner of appointments restricted to appointment times happening outside of regular business hours.
| Description | Example/Screenshot | Source | Date Added |
|---|---|---|---|
| The srs "Appointment Stat Report - Day of Week/Reason" in the "Scheduling Reports" category can be used. Restrict this to show only appointments for after-hours times when the office is not open (Sat, Sun after 12:00pm for example) | Partner srs report | 03/20/13 |