The practice provides the following information and services to patients and families through a secure electronic system. In order to get the full 2 points for this one, they need to meet at least 5 of the following factors:
More than 50 percent of patients who request an electronic copy of their health information (e.g., problem list, diagnoses, diagnostic test results, medication lists, allergies) receive it within three business days
At least 10 percent of patients have electronic access to their current health information (including lab results, problem list, medication lists and allergies) within four business days of when the information is available to the practice
Clinical summaries are provided to patients for more than 50 percent of office visits within three business days
Two-way communication between patients/families and the practice
Request for appointments or prescription refills
Request for referrals or test results