The practice provides the following information and services to patients and families through a secure electronic system. In order to get the full 2 points for this one, they need to meet at least 5 of the following factors:

1.C.1 More than 50 percent of patients who request an electronic copy of their health information (e.g., problem list, diagnoses, diagnostic test results, medication lists, allergies) receive it within three business days

Description	Example/Screenshot/Documentation	Source	Date Added
This is a Meaningful Use measure and reportable from the EHR. PCC EHR can generate a PDF with this information which can be mailed or saved to CD/memory stick per ARRA requirements. Partner users can generate a problem list, diagnosis history, and allergy list and then use eRX to create a medication list.	PCC EHR Meaningful Use Reports	learn.pcc.com	03/20/13

1.C.2 At least 10 percent of patients have electronic access to their current health information (including lab results, problem list, medication lists and allergies) within four business days of when the information is available to the practice

Description	Example/Screenshot/Documentation	Source	Date Added
Description of how to achieve this measure with PCC EHR	Electronic Access MU Measure in PCC EHR	PCC	07/03/14

1.C.3 Clinical summaries are provided to patients for more than 50 percent of office visits within three business days

Description	Example/Screenshot/Documentation	Source	Date Added
Description of how to achieve this measure with PCC EHR	Clinical Summaries MU Measure in PCC EHR	PCC	-

1.C.4 Two-way communication between patients/families and the practice

Description	Example/Screenshot/Documentation	Source	Date Added
Description of how PCC's Patient Portal allows for two-way communication between patients/families and the practice	Document describing PCC Patient Portal functionality	PCC	07/03/14
Any PCC practice with a WWW site can technically do this now with a form that allows the patient to contact the practice. Check pages 2 and 3 for a sample.	Electronic Access Policy	TPC	03/20/13

1.C.5 Request for appointments or prescription refills

Description	Example/Screenshot/Documentation	Source	Date Added
Description of how PCC's Patient Portal allows for patient request for appointments or Rx refills	Document describing PCC Patient Portal functionality	PCC	07/03/14
Any PCC practice with a WWW site can technically do this now with a form that allows the patient to contact the practice. Check pages 2 and 3 for a sample.	Electronic Access Policy	TPC	03/20/13

1.C.6 Request for referrals or test results

Description	Example/Screenshot/Documentation	Source	Date Added
Description of how PCC's Patient Portal allows for viewing test results or requesting referrals	Document describing PCC Patient Portal functionality	PCC	07/03/14
Any PCC practice with a WWW site can technically do this now with a form that allows the patient to contact the practice. Check pages 2 and 3 for a sample.	Electronic Access Policy	TPC	03/20/13

PCMH1C

Contents

1.C.1 More than 50 percent of patients who request an electronic copy of their health information (e.g., problem list, diagnoses, diagnostic test results, medication lists, allergies) receive it within three business days

1.C.2 At least 10 percent of patients have electronic access to their current health information (including lab results, problem list, medication lists and allergies) within four business days of when the information is available to the practice

1.C.3 Clinical summaries are provided to patients for more than 50 percent of office visits within three business days

1.C.4 Two-way communication between patients/families and the practice

1.C.5 Request for appointments or prescription refills

1.C.6 Request for referrals or test results

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PCMH1C

1.C.1 More than 50 percent of patients who request an electronic copy of their health information (e.g., problem list, diagnoses, diagnostic test results, medication lists, allergies) receive it within three business days

1.C.2 At least 10 percent of patients have electronic access to their current health information (including lab results, problem list, medication lists and allergies) within four business days of when the information is available to the practice

1.C.3 Clinical summaries are provided to patients for more than 50 percent of office visits within three business days

1.C.4 Two-way communication between patients/families and the practice

1.C.5 Request for appointments or prescription refills

1.C.6 Request for referrals or test results

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